What is one key outcome of digital transformation in businesses?

One key outcome of digital transformation in businesses is the fundamental changes in operational processes. Digital transformation leverages technology to streamline operations, enhance customer experiences, and improve overall efficiency. By integrating digital tools, businesses can automate workflows, adopt data-driven decision-making, and innovate their service delivery or product offerings.

This transformation often leads to the re-engineering of traditional processes, allowing organizations to respond more rapidly to market changes and customer needs. It empowers employees by providing them with real-time data and communication tools, which can enhance productivity and collaboration.

In contrast, the other choices do not align with the primary goals or outcomes of digital transformation. For instance, expanding physical store locations and decreasing reliance on the internet would not reflect the typical direction of digital innovation, which emphasizes online engagement and digital tools. Similarly, reducing employee involvement in decision-making contradicts the trend toward empowering teams through enhanced access to information and integrated platforms. Thus, the emphasis on altering operational processes through digital means fosters adaptability and innovation, making it a defining outcome of digital transformation.